Family Support program

"Family is not an important thing. It's everything." - Michael J. Fox

We respond adequately to empowering families holistically and aim to foster an inclusive society. We employ specific strategies to empower and inspire all of our stakeholders. Our process hinges on a proactive collaboration with parents/caregivers/children/young people and partner organisations to coproduce effective strategies to aid in planning, consultation, and general engagement processes.

We will support the corporate priority to “Create Stronger Communities and Increase Resilience”.

Our Service will support the following principles, which are based on Action for Advocacy’s

Quality Standards for  Schemes:

  •       Independence 
  •       Empowerment
  •       Impartiality and objectivity
  •       Diversity and inclusion 
  •       Accessibility
  •       Confidentiality
  •       Accountability

Our timely process is supported with high-quality engagement throughout the planning s stages..

Our Objectives

  1. To provide customized programs that meet the specific needs and aspirations of our clients and their families, with a focus on respecting their unique strengths and abilities.
  2. To create a welcoming and supportive environment that celebrates diversity and promotes inclusion, where all individuals feel valued and supported.
  3. To stay at the forefront of research and best practices in our field, in order to continuously adapt our programs and services to meet the evolving needs of our community.
  4. To foster excellence in all aspects of our work, guided by a passion for helping our clients unlock their full potential and achieve great things.
  5. To support our clients every step of the way on their journey towards success and fulfillment, recognizing that this is an ongoing process that requires ongoing collaboration and support.

Outstanding Strategies

  1. We develop and implement programs and initiatives that promote diversity and inclusion. 

  2. We take a collaborative and personalized approach with clients and their families by involving them in the development of their customized programs. 

  3. We stay at the forefront of research and best practices in the field by continuously reviewing and updating our programs. 

  4. Passion for Excellence: Maintain a culture of excellence by setting high standards and regularly assessing our performance against them. This can involve regular staff training and development, as well as ongoing quality assurance and improvement initiatives.

  5. We foster a supportive environment for clients and staff by creating opportunities for professional and personal growth, providing support and resources as needed, and promoting a culture of mutual respect and collaboration.


Lived experiences

Lived experiences provide firsthand insight into the challenges and experiences of individuals with special needs and their families. This can helps us to better understand the unique needs and perspectives of our clients, and to develop more effective programs and services that are tailored to those needs.

We share our personal stories and experiences with others, which can be incredibly powerful in building support and understanding within the community.

Furthermore, with lived experiences, we also provide valuable feedback and suggestions for improving our organization’s programs and services. We offer insights into what has worked well in the past, and where there may be room for improvement or expansion.

Overall, incorporating lived experiences is a powerful way to truly meet the needs of the community by providing the best possible support and services to its clients.


Expected Outcomes

Building stronger SEND families

Families are all involved in the co-production process.

We will facilitate full collaboration between education, health, and social care services to provide necessary support and provision for all our families. Our commitment is to inclusive practice and the elimination of barriers for all. We believe that positive dialogue between all stake holders is necessary to resolve disagreements to determine the appropriate course of action.

Empowering families to engage in their communities and creating positive change through caring communities.

When reviewing educational and training provision and social care provision, as well as preparing and reviewing the Local Offer, local authorities must consult children with SEN or disabilities, their parents, and young people with SEN or disabilities. It is critical for them to actively participate in decisions about the resources available to them in their community.We actively work with and support our parents, as well as represent their perspectives.


Prevent unnecessary waits and improve confidence

We provide clients throughout the educational community with effective outcome-focused solutions. We’ve seen and done it all, from children to parents and from one local community to the next. With a combined experience of over 28 years in education, we have the expertise to expand the delivery of specific projects to the entire community. We respond appropriately to enabling families and work to develop excellence in learners with disabilities in an inclusive environment.


High levels of improved financial stability and family relationships

We provide strong feedback mechanisms through our services to ensure that children, young people, and parents understand the impact of their participation. Our focus is on inclusive practices and removing barriers All services will be tailored to match needs and targeted at those who require support to improve family relationships and early intervention. To achieve this and much more, we have put provisions to respond adequately to the respected needs. We offer more excellent value for money and better services for children and young people with SEN or disabilities. We ensure preventative services, diversity, quality of care support services, and information and advice locally.

Build confidence and resilience during the SEND processes.

Children and young persons with SEND need differentiated and individualised instruction to meet their unique needs. We assist school settings by making every effort to ensure that the best possible provision is made for all our learners with high aspirations and set challenging goals. We advocate for SEND families for more positive outcomes in broader personal and social development areas and ensure evidence-based intervention.

We recognize the resilience of families and their ability to overcome challenges. We foster an environment that promotes resilience, providing families with the support and tools to navigate obstacles and build strength in the face of adversity.

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Our mission is to extend delivery of specific programs for the community at large.